Vertical Wave IP 2500

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As your business evolves, so do your communications requirements. When making an investment in an IP phone system, your business demands a cost-effective solution that:

• Provides outstanding value in the core business applications you need today, such as desktop call management, unified messaging, call recording, fax and auto attendant.

• Lets you selectively run advanced applications to address future business opportunities and improve customer service, such as self-service interactive voice response (IVR) applications and contact center — without costly additional servers.

• Supports thousands of sites but is easy to manage, reducing administrative time and costs. What’s more, today’s IP phone system must also deliver investment protection by:

• Leveraging your investment in the phones your employees use today — such as IP, digital or analog phones and devices — as well as soft phones, voice badges and other voice-enabled devices you may use in the future.

• Creating a seamless call experience for both staff and callers, whether employees work in the office, at home, or on the road.

• Facilitating the growth of your business cost-effectively, by letting you add users and applications in a modular and straightforward way, without requiring expensive forklift upgrades or additional servers.

• Reducing network and voice costs by leveraging integrated voice and data connectivity services like SIP trunking. Whether you have a handful of employees or hundreds, and whether they’re located in one office or distributed across the country, the future of your business depends on the smart choices you make today.

Wave takes full advantage of both the advanced feature set and cost savings of the Vertical family of IP endpoints.

IS YOUR ORGANIZATION READY FOR IP TODAY?

Wave is IP at its core. When configured as a pure IP solution, Wave’s integrated SIP server and native gateway resources provide a complete, standards-based IP telephony infrastructure for next-generation SIP applications and network services. Wave supports Vertical SIP IP endpoints, SIP-based PBX and applications networking, SIP trunking and IP-based remote administration.

NEED MORE TIME TO MIGRATE TO A PURE IP ENVIRONMENT?

Wave includes robust voice gateway capabilities that let you migrate to nextgeneration IP communications services on your own timeline. Wave supports traditional voice trunk interfaces, including analog trunks, T1 and PRI-ISDN with built-in CSU/DSU functionality and V.35 access with powerful diagnostics. Wave also supports a full range of IP Codecs as well as SIP trunking services for maximum flexibility.

SUPPORTS BROAD ARRAY of PHONES

Wave supports many combinations of wired and wireless SIP phones, including soft phone clients and digital telephones, as well as analog endpoints. Wave takes full advantage of both the advanced feature set and cost savings of the family of Vertical IP phones. To help protect your telephone investment, Wave supports many Comdial Impact Classic digital phones as well as many Vodavi®-branded digital phones.

A NEW PRODUCT, A RICH HERITAGE

Vertical Wave is the result of more than two years and millions of dollars of research and development investment by Vertical Communications, a leader in next-generation IP telephony solutions. Based on proven technologies that have met the needs of demanding customers like CVS/pharmacy, Staples and Apria Healthcare, and featuring a range of brand-new capabilities, Wave is the reflection of Vertical’s rich heritage of technical innovation and its ongoing commitment to enhancing customer communications.

The Wave ViewPoint™ application, available to all users on the Wave system, makes it easy to initiate, receive and manage calls.

VERTICAL WAVE - CHANGES THE GAME

Vertical Wave changes the game for next generation IP business communications.

The Vertical Wave IP 2500 Business

Communications System is a new generation of communications asset that delivers enterprise-level communications capabilities at a small business price. Every aspect of Wave is designed to enable your organization to enhance customer service, improve employee productivity and control communications costs. Wave extends the value of business communications with its unique Applications Inside™ architecture, which supports an embedded portfolio of communications applications as a fully integrated solution — eliminating the need for costly additional servers. A set of high-value base applications come standard on the Wave IP 2500 platform including Wave ViewPoint,™ Visual Voicemail, Unified Messaging, Presence, Call Recording and Auto Attendant. The award-winning Wave ViewPoint desktop call management tool delivers an easy, intuitive and powerful set of communications capabilities to every user in your organization, dramatically extending the capabilities of a physical phone. A range of optional Wave add-on applications are already part of the Wave system, and can be dynamically deployed at any time — a capability no other solution can claim. These include Wave Contact Center,™ Wave Conference Manager,™ Wave Voice Server™ and Wave Fax Manager,™ as well as a variety of industry-specific applications delivered over time. To ensure seamless operation of the Wave system and ease of administration among multiple sites, Wave offers network-wide management and reporting tools. With integrated voice services and support for SIP services, Wave allows small businesses to reduce costs and enjoy the network flexibility offered by IP. The real Wave breakthrough is the elegance with which all of these capabilities have been engineered into one single, streamlined and extraordinarily cost-effective platform to provide real-world performance advantages and superior value.

Wave Vertical IP 250

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